Data Deletion Request

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At Global EnafTech, we respect your privacy and are committed to protecting your personal data. You have the right to request the deletion of personal information that we collect and process, subject to applicable legal, regulatory, and operational requirements.

This policy explains what data can be deleted, what data may be retained, and how you can submit a deletion request.

What Data Can Be Deleted

Upon receipt of a valid and verified request, we may delete or permanently anonymize the following information:

  • Personal profile information (such as name, email address, and phone number)

  • Saved shipping or billing addresses associated with your account

  • Newsletter and marketing subscription data

  • Customer support communications, where retention is no longer required

Data deletion is performed in a secure manner to prevent recovery.

Data That May Not Be Deleted

Certain information may be retained where deletion is not permitted or required by law, including but not limited to:

  • Order history, invoices, and transaction records

  • Payment verification data and chargeback or dispute records

  • Fraud prevention, security, and system logs (including IP addresses)

  • Data required to comply with legal, tax, accounting, or regulatory obligations

In such cases, data will be securely restricted, minimized, or anonymized and will no longer be used for marketing or profiling purposes.

How to Request Data Deletion

To submit a data deletion request, please email our support team with the following information:

  • Your full name

  • Email address or phone number associated with your account

  • Order ID (if applicable)

  • A brief statement requesting deletion of your personal data

Email: support@enaftech.com
Email Subject: Data Deletion Request

Incomplete requests may result in processing delays.

Processing Time

After verifying your identity, data deletion requests are typically processed within 7–15 business days.

Additional time may be required in cases involving complex verification, multiple systems, or legal compliance checks.

Identity Verification

For security and fraud-prevention purposes, we may request additional information to verify your identity before processing your request.

We cannot process data deletion requests without successful identity verification.

Effects of Data Deletion

Once your personal data is deleted or anonymized:

  • Your account may become permanently inaccessible

  • Order history, preferences, and saved details cannot be restored

  • Certain legally required records may still be retained in a limited, secure, and non-identifiable form

Data deletion actions are irreversible.

Relationship to Our Privacy Policy

This Data Deletion Request page forms part of our Privacy Policy and should be read together with it.

For more information on how we collect, use, and protect personal data, please review our Privacy Policy available on https://global.enaftech.com.

Need Help?

If you have questions regarding data deletion or privacy-related matters, please contact us:

Email: support@enaftech.com
Website: https://global.enaftech.com/contact